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Fitmewise
Physiotherapy and health centers

The physio appointment books itself, with no crossed phone calls.

Each professional with their own diary, quota and payments, never mixed up with the next one.

A physiotherapy center lives on appointments, not on monthly fees. Fitmewise schedules each session with the right professional, tracks how many are left on the pass and takes payment for a single session without anyone having to jot it down in a notebook.

The physio appointment books itself, with no crossed phone calls.
What you already know

What already happens in physiotherapy and health centers

  • Juggling the diaries of several professionals without them clashing

    Physiotherapy, osteopathy and nutrition share rooms and hours, and without a system that allocates the quota, two appointments end up in the same slot.

  • The session pass gets lost from view

    The patient thinks they have four physio sessions left when they really have two, and the doubt is settled by looking at a piece of paper.

  • Charging for a single session, with no pass or fee behind it

    An occasional patient who comes once doesn't fit if the whole system is built around monthly fees.

  • A patient drops out of treatment halfway and nobody notices

    Without an alert, the center doesn't find out that someone has left their recovery half-finished until a lot of time has already gone by.

How Fitmewise solves it

Each pain, with its module behind it

  • Each professional service, with its own quota and its own booking window

    Physiotherapy, osteopathy, nutrition and personal training are separate service families, each with its own booking notice: physio can open 30 days ahead and an instructor-led class 7.

    Group classes, services and spaces
  • How the session went, without phoning the next day

    After discharge or a follow-up session, you send the survey through its own link and the patient answers, if they wish, without identifying themselves. With scales of your own for each question, you measure perceived pain or satisfaction with the care, not just whether they showed up.

    Surveys and feedback collection
  • A cap per professional, within the same fee

    You can limit physiotherapy to 2 sessions a month within a broader fee, with its own quota, without it getting mixed up with nutrition.

    Fee, access and facility usage control
  • Charge for a single session or invoice it with its own series

    Cash, card or direct debit, and each invoice numbered per branch, with its corrective invoice as a separate document if something needs fixing.

    Payments, invoicing and integrated accounting
  • The patient who's drifting away has their own pipeline

    Reactivating inactive patients is handled on a kanban with its own stages, so you can offer them something before they abandon treatment altogether.

    CRM and customer lifecycle
  • The prescribed exercises, on video

    The physio prescribes a table of exercises to do at home, and the patient watches it recorded in the Videos tab of their app between sessions. You enable the category only for the fees it applies to, without sending a loose YouTube link over WhatsApp.

    Digital content for members in the app

LAIA keeping watch over the diary and the pass

LAIA answers questions about your center with your data: which patient has a pass about to expire, which professional has a free slot this week.

  • Tells you which session passes are about to expire unused
  • Warns you which patients haven't come back for their next session in weeks
  • Tells you in which time slot each professional has a gap
A day with Fitmewise

A morning at a center with physio, osteopathy and nutrition

At 9:00 am the day's first physiotherapy session starts, booked two weeks earlier within its 10-session pass; when it ends, the system deducts one session and the patient sees in their app that they have 6 left. At 11:00 am an occasional patient arrives and pays in cash, with no pass or fee behind it; the session is still charged and the invoice is issued with the branch's numbering. A patient who hasn't been back in three weeks shows up flagged in the reactivation pipeline, and the center sends them a message asking how they're getting on.

Frequently asked questions

What people ask before deciding

What software works for managing a physiotherapy center?

One that treats each professional service separately, with its own diary and its own quota. Fitmewise separates physiotherapy, osteopathy, nutrition and personal training as distinct service families.

How do I manage a physiotherapy session pass?

The pass is either session-based or wallet-based, with its own expiry or none, and each appointment deducts a session automatically. The patient sees in their app how many are left.

Can I charge for a single session without a pass or fee?

Yes, manual, card or direct debit payment doesn't depend on having an active pass or fee; it's recorded and invoiced just like any other payment at the center.

Does the software keep the patient's clinical history?

No, there is currently no clinical history or patient record module. What it does keep is the session diary, the pass and the payment for each one; the clinical side lies outside the product.

Does Fitmewise already use artificial intelligence for patient follow-up?

The basic follow-up is the reactivation pipeline, which is made of configurable rules, not AI. LAIA adds the conversational layer: you ask it, and it alerts you about passes and inactive patients in plain language.

Show us how you handle appointments today and we'll show you Fitmewise with your data

A 30-minute demo, with your professionals, your passes and the way you take payment.

Request a demo